FAQ

Is custom Color & Size an option?

Yes!! If you want to modify anything currently in stock or need a custom size. Please send us a message with your request and we will work with you to make your equines custom request possible. 

How long do orders take to process?

Typically, you can expect your order to be processed within 2 to 6 business days. We appreciate your patience as we work to create the best possible products for you.

How do I measure my horse for a side pull noseband? 

Simply place a string or rope over your equines nose where you want the noseband to sit. Then place your string to the side of there face where you want the rings to end. Once you have the string at your desired length. Take it off and measure that length. 

How do I measure my horse for a Neck Rope?

The neck rope should align and lay along the V of the horses neck up to the withers. You can use a string or rope to place around your horses neck and sit in the saddle and see and feel what length is best for you. Once you have a length that works for you take it off and measure the string length.

What is your return policy?

We accept returns on all items within 21 days of the purchase date. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

How can I contact customer support for further inquiries?

For any additional questions or concerns, you can reach us  through the contact form on our website or by emailing us directly.